Counsellor – Intake (Full-time, temporary)

Counsellor – Intake
Full-time temporary position – leave replacement
Starting mid-October 2018 until August 2020

Under the direction of the Counseling Team Coordinator and as a member of the Health Promotion and Counseling  Team, the Counsellor – Intake provides crisis intervention, case management, outreach, information, support, and advocacy, referral, harm reduction services, and short-term, supportive counselling  to clients of  Carlington and participates in the development, implementation, monitoring and evaluation of programs and services for individuals, families and the community.

As a non-profit organization, we are accountable to our community for providing quality care.  For this reason, we can only consider applicants who clearly describe how their education, skills, and experience match each of the position requirements listed above in a separate 2 – 3 page attachment submitted with a résumé and cover letter.


  • Bachelor’s degree from a recognized university in a relevant discipline or equivalent combination of some post-secondary education and experience in counselling.
  • Three to five years full-time experience in providing community-based mental health and counselling services including crisis intervention, group work, referral, and advocacy. Thorough knowledge of and proficiency in current assessment and intervention techniques.
  • Experience and interest in working with marginalized and diverse clientele, such as low-income, high-needs, newcomer, and a variety of multicultural communities in a non-profit, community-based organization.
  • Experience in program development, implementation, monitoring, and evaluation.
  • Experience working with women engaged in the sex trade as well as knowledge of relevant support systems and resources.
  • Experience with goal-directed, short-term supportive counselling.
  • Thorough knowledge and understanding of community resources, relevant city service-provider networks, community-based health care, and income-maintenance legislation and services, as well as issues affecting women and people affected by mental illness. Knowledge of the Carlington client-service area an asset.
  • Excellent knowledge of and experience with a harm reduction approach.
  • Excellent interpersonal and communication skills, oral and written, in English; excellent time management and organization skills.
  • Demonstrated ability to work effectively in a crisis situation.
  • Demonstrated ability to work in a multi-disciplinary team environment.
  • Demonstrated proficiency in the use of computers and various software applications, including Microsoft Office programs, client database software, and electronic record keeping in a client services setting.
  • Availability to work occasional evenings and weekends
  • Under Carlington’s designation to provide French Language Services, this position requires the following proficiency in the French language:  French Oral Expression:  Advanced +;  French Oral Comprehension:  Superior;  French Reading:  Intermediate +;  French Writing: Advanced +

Salary: $25.43 – $ 29.91 per hour + benefits

Send the three required application documents (cover letter, resume, and attachment described above) citing job reference “CIML C-02W” to: Human Resources Manager, Carlington Community Health Centre, 900 Merivale Rd. Ottawa, ON K1Z 5Z8;  fax: 613-761-1805; email  (In MS Word .doc or PDF format, with your name and  job reference  “CIML  C-02W ” in subject header).  Deadline: Tuesday, September 4, 2018, 12:45 p.m.

If at any stage in the selection process you require an accommodation, please let us know the nature of the required accommodation.

Carlington Community Health Centre is an equal opportunity employer who values the diversity of individuals in our programs and services.