Mental Health Counsellor – ACT Team (full-time regular position)

Mental Health Counsellor – ACT Team

Full-time Regular position

Under the direction of the Assertive Community Treatment Team (ACT) Manager, and as a member of the ACT Team, the Mental Health Counsellor provides counselling, rehabilitation/ recovery, treatment, crisis intervention, support and advocacy services to clients of the team.  Most client contact occurs independently in the community.


  • Bachelor’s degree from a recognized university in a relevant discipline or equivalent combination of diploma or post-diploma certificate and relevant experience. Education in a psychiatric rehabilitation/recovery-based model and Familiarity with the Ontario Mental Health Act are assets.
  • Member in good standing or eligible for membership in an appropriate professional regulatory body allowing for the practice of psychotherapy (College of Registered Psychotherapists of Ontario or Ontario College of Social Workers & Social Service Workers).
  • Three to five years full-time relevant experience in a community setting, preferably with mental health clients and mental health professionals. Demonstrated ability to work effectively in a crisis situation.
  • Thorough knowledge of and proficiency in current assessment, counselling, case management and crisis intervention techniques. Experience in applying motivational interviewing skills.
  • Knowledge of stages of change in addictions and mental health and with a harm reduction approach.
  • Experience in providing rehabilitation and support functions to mental health clients and assisting in activities of daily living.
  • Experience in applying principles of psychosocial rehabilitation/recovery and practices of case coordination in transdisciplinary teams.
  • Thorough knowledge and understanding of community resources, relevant city service-provider networks, and community-based health care.
  • Ability to maintain mature problem-solving attitude when dealing with acutely ill, intoxicated, suicidal, angry or hostile clients and hazardous working conditions (e.g., exposure to communicable diseases, pest infestations, body fluids, second-hand smoke and high-risk drug paraphernalia).
  • Demonstrated skills in verbal communication with clients and their families and written skills for documentation purposes. Administrative skills in completing reports and maintaining client charts/records.
  • Excellent issue management skills including time management, conflict management and resolution, problem-solving, prioritizing and multi-tasking.
  • Experience in program development, implementation, monitoring and evaluation.
  • Demonstrated proficiency in the use of computers and software applications, including Microsoft Office programs, client database software, and electronic record keeping in a client services setting.
  • Personal Suitability:
    • A strong commitment toward and belief in a recovery-model client-centred practice; non-judgmental attitude; commitment to the team; ability to establish supportive and trusting relationships with persons with mental illness; personal experience as a consumer of mental health services or family involvement of mental health services would be considered an asset.
    • Sensitivity to the needs of marginalized and diverse clientele (low-income, high-needs, newcomer, and a variety of multicultural communities); commitment to health promotion concepts, strategies, and philosophy; commitment to community-based health care and social services, and strength-based philosophy and practices
  • Valid driver’s license, clean driving record, and regular access to a vehicle required.
  • Able to work regularly scheduled days, evening, and weekend shifts, and to be available for on-call.
  • Fluency in English is required. Fluency French and in a third language relevant to our client population is an asset.

Salary range: $28.94- $34.05 + full benefits

Send your cover letter and resumé quoting reference # MHC- ACT-40W by Friday, February 8, 2019 to Human Resources, CCHC, 900 Merivale Rd. Ottawa, ON K1Z 5Z8; fax (613) 761-1805; email (in MS Word or PDF format, with name and reference # in the subject header).

If at any stage in the selection process you require an accommodation, please let us know the nature of the required accommodation.

Carlington Community Health Centre is an equal opportunity employer who values the diversity of individuals in our programs and services.