Primary Health Care
NOTICE: Effective Tuesday, October 27, 2020, the Clinic is in the new addition at 1290 Coldrey Avenue.
The Carlington Community Health Centre’s Primary Health Team is not currently accepting new patients.
If you do not have a family health care practitioner, you can sign up for the Health Care Connect program on the Ontario Ministry of Health and Long-Term Care’s website, or by telephone at 1-800-445-1822.
Please continue to check our website for updates.
For appointments or questions about our services contact 613-722-2161.
Medical phone lines are open on Monday, Tuesday, Wednesday and Friday from 9:00 a.m. to 4:00 p.m. and on Thursday from 1:00 p.m. to 4:00 p.m.
Medical phone lines close for lunch from 11:45 a.m. to 1:00 p.m.
Hours of Operation:
Monday, Tuesday, Wednesday and Friday: 8:30 a.m. – 4:30 p.m.
Thursday 1:00 p.m. to 4:30 p.m.
Saturday and Sunday – Closed
Please bring all health insurance cards or certificates with you to all appointments. This includes OHIP and out of province cards and Interim Federal Health certificates.
We also ask that you bring your medication to your appointment to ensure your medication profile is current. Please include any over-the-counter medications.
New clients seeking medical services must complete a registration form and medical questionnaire and meet with the Intake Counsellor. Forms are available from main reception. Intake is open on a first come basis from 1:00 to 4:00 p.m. Monday through Friday.
If you are a registered primary care client and require medical advice that cannot wait until the office is next open, telephone on-call services is available:
• Monday – Friday until 8 pm
• Weekends/Holidays 9 am-5 pm.
You can access the on-call service by calling 613-239-4066
When on-call service is not available call Telehealth Ontario 1-866-797-0000
First Thursday of every month, 3:15 p.m. to 5:15 p.m.
Contact Bonnie 613-722-4000 x 204
Contact Helen 613-722-4000 x244
Mondays by appointment, 9:00 a.m. to 4:00 p.m.
Call 613-722-2161 to book your appointment.
• Site Mobile Van 7 days/week 5 to 11:30pm 613-232-3232 **Collect calls accepted
• Sexual Health Clinic at 179 Clarence Street 613-234-4641
• More information at https://www.ottawapublichealth.ca/en/public-health-topics/anonymous-hiv-testing.aspx
Free HIV self-test kits available at https://getakit.ca/
By appointment only, 9:00 a.m. to 4:00 p.m.