Primary Health Care

NOTICE:  Effective Tuesday, October 27, 2020, the Clinic is in the new addition at 1290 Coldrey Avenue.

The Carlington Community Health Centre’s Primary Health Team is not currently accepting new patients.

If you do not have a family health care practitioner, you can sign up for the Health Care Connect program on the Ontario Ministry of Health and Long-Term Care’s website, or by telephone at 1-800-445-1822.

Please continue to check our website for updates.

For appointments or questions about our services contact 613-722-2161.

Medical phone lines are open on Monday, Tuesday, Wednesday and Friday from 9:00 a.m. to 4:00 p.m. and on Thursday from 1:00 p.m. to 4:00 p.m.

Medical phone lines close for lunch from 11:45 a.m. to 1:00 p.m.

Hours of Operation:
Monday, Tuesday, Wednesday and Friday: 8:30 a.m. – 4:30 p.m.
Thursday 1:00 p.m. to 4:30 p.m.
Saturday and Sunday – Closed

Please bring all health insurance cards or certificates with you to all appointments. This includes OHIP and out of province cards and Interim Federal Health certificates.

We also ask that you bring your medication to your appointment to ensure your medication profile is current. Please include any over-the-counter medications.

New clients seeking medical services must complete a registration form and medical questionnaire and meet with the Intake Counsellor. Forms are available from main reception.  Intake is open on a first come basis from 1:00 to 4:00 p.m. Monday through Friday.


The After Hours On-Call Service is for sudden and unexpected illness that cannot wait until the next clinic day.
If you are a registered primary care client and require medical advice that cannot wait until the office is next open, telephone on-call services is available:
• Monday – Friday until 8 pm
• Weekends/Holidays 9 am-5 pm.
You can access the on-call service by calling 613-239-4066
When on-call service is not available call Telehealth Ontario 1-866-797-0000
Free monthly dental screenings for all ages, including denture cleaning, and fluoride varnish applications. Healthy Smiles Ontario enrollment available.

First Thursday of every month, 3:15 p.m. to 5:15 p.m.
Contact 613-722-4000
Two six week workshop series are offered, Chronic Disease Self-Management and Chronic Pain Self-Management. These workshops are designed to help you better manage a chronic condition to live a healthy life.

Contact Bonnie 613-722-4000 x 204
Free Nicotine Replacement Therapy and individual support is available to those who wish to change their smoking behaviour. By appointment

Contact Helen 613-722-4000 x244
Primary healthcare providers can refer clients with chronic lung disease such as asthma and COPD to this program. Clients will be assessed and evaluated by a respiratory techinican to assist them in maintaining optimal lung health.

Mondays by appointment, 9:00 a.m. to 4:00 p.m.
Contact 613-722-2161
Our staff includes a certified chiropodist and foot care nurse. By appointment only.

Contact 613-722-2161
2020 flu clinics will run every Wednesday and Thursday in November by appointment on a first-come basis, while vaccine supply lasts. To maintain physical distancing, only 2 people from the same household may enter the clinic at a time
Call 613-722-2161 to book your appointment.
Vaccinations are available as per the Ministry of Health and Long Term Care, as well as vaccinations required by Ottawa Public Health for children entering the school system. By appointment only.

Contact 613-722-2161
Anonymous HIV testing available at the following Ottawa Public Health locations:
• Site Mobile Van 7 days/week 5 to 11:30pm 613-232-3232 **Collect calls accepted
• Sexual Health Clinic at 179 Clarence Street 613-234-4641
• More information at
Free HIV self-test kits available at
Information on birth control options provided, as well as offering oral contraception purchase programs for registered clients of the medical clinic.

By appointment only, 9:00 a.m. to 4:00 p.m.
Contact 613-722-2161
Visits by registered nurses or community health workers can be arranged if you or someone you know is 65 years or older and affected by chronic illness and would like a home safety assessment or help with medication review.

Contact 613-722-2161
Services are provided in both French and English. We will make every attempt to service clients in their first language.