Contact Us

In an effort to improve the quality of our services, we need your feedback! Your opinion is critical to make sure we provide you with the right services you need, and all the information you include will be kept strictly confidential. Click here to complete our Client Survey. If you have a complaint, we would like to hear from you:

  • Speak with your provider
  • Speak with the specific Program Director
  • Send an email to info@carlington.ochc.org
  • Write us a note and place it in the white mail box located on each floor.  Please include your name and phone number if you want us to get back to you.
  • Complete the client survey
  • If you have a complaint related to client privacy, contact Privacy Officer, Joann Michels 613-722-9731 ext. 281.

Phone, Fax, TTY, and email contacts


Main Reception 613-722-4000
Main Fax 613-761-1805
Email info@carlington.ochc.org
Primary Medical Care 613-722-2161 Telephone line opens at 9:00 am
Primary Medical Care 613-722-8471
ACTT Reception 613-722-9731
ACTT Fax 613-722-8244
Annavale Reception 613-798-5689
Annavale Fax 613-798-4177

Hours

General Hours

Mondays 8:30 - 4:30
Tuesday + Wednesday + Thursday 8:30 - 8:00
Friday 8:30 - 4:30

Health Services Hours

Mondays 8:30 - 4:30
Tuesday + Wednesday + Thursday 8:30 - 8:00
Friday 8:30 - 4:30

Location

900 Merivale Road
Ottawa,ON K1Z 5Z8